The report highlights how grocery retailers are tweaking their traditional business model amid challenging market conditions forced by the coronavirus pandemic and changing consumer behavior. The report predicted that AI and ML have the potential to be a game changer in 2022-23 for the grocery sector
Other key points covered in the report include:
- Digital initiatives by key players
- Digital transformation and online & offline integration
- Rise of Retail Media Networks in grocery retail
- The growing conflict between online platforms and grocery retailers
The report concluded by identifying four big moves that market players need to make to create a virtuous cycle.